At 1300 Melbourne Cab Taxis, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or book our transport services. By using our website or contacting us, you agree to the practices described below.
Information We Collect
We may collect information that helps us arrange and manage your booking, including:
- Your name and contact details.
- Pickup and destination addresses.
- Travel date and preferred pickup time.
- Email address for booking confirmations.
- Any additional travel instructions you choose to provide.
How We Use Your Information
The information you provide is used only for business purposes related to your booking and customer support. This may include:
- Processing Airport Transfer, Corporate Transfer, Hotel Transfer, Wedding Transfer, Events Transfer, and Parcel Delivery bookings.
- Confirming reservations and providing service updates.
- Responding to enquiries and customer support requests.
- Improving our website and customer experience.
- Meeting legal and regulatory requirements where applicable.
Information Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure. While we work to maintain secure systems, no online platform can guarantee complete security. We encourage users to keep their personal information accurate and avoid sharing unnecessary sensitive details through online forms.
Cookies and Website Usage
Our website may use cookies and similar technologies to understand visitor activity and improve website performance. These cookies do not collect unnecessary personal information and can be managed through your browser settings if you prefer.
Sharing Your Information
We do not sell or rent your personal information. Your details may only be shared with service providers who assist in delivering your requested transport service or where disclosure is required by law.
Your Rights
- Request access to your personal information.
- Ask us to correct inaccurate details.
- Request the removal of information where legally permitted.
- Contact us with questions about how your information is handled.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The latest version published on our website will always apply. We encourage visitors to review this page periodically to stay informed about how their information is collected and used.